Accelerate Business Performance
Precise Application Performance Platform
PeopleSoft’s complex multi-tier infrastructure is often managed by pockets of staff with domain-specific knowledge at each tier along the chain of delivery. In many deployments, integration with external applications is common, further increasing complexity. Webmasters, J2EE developers, Tuxedo administrators, DBAs, system administrators, and storage administrators typically each have their own set of performance metrics and monitoring tools they use to determine the quality of service they are delivering. This fragmented approach makes it difficult to identify and tackle the root cause of performance problems. In order to overcome these challenges, IT must have a consolidated view of the transactional data across every tier.
- End-to-end transaction visibility quickly isolates issues anywhere in the stack
- Recommended corrective actions speed time to resolution
- Historical analysis and trending discovers potential issues before they occur
- Database stores contextual details to correlate transactions with business issues
- Scalable performance for mission-critical business processes
- Multi-platform support spans a diverse range of system clients
End-to-End Transaction Visibility
Variations in usage patterns, user demands, platforms, architectures, components, and customizations all play their part in undermining performance. The Precise Platform collects transaction performance information across all key technology tiers including applications,virtualization, server, databases, and storage. This end-to-end view allows IT to have visibility across their entire environment through a single application.
Recommended Corrective Actions
Reduce time to repair issues with the Precise Platform customer problem knowledge base. The knowledge base consists of real customer case data that is constantly updated. By learning from past problems for other customers, the Precise Platform can quickly identify issues, suggest a list of “prime suspects,” recommend corrective actions and even provides answers to “what-if” scenarios to assess the impact before you make a change.
Historical Analysis and Trending
The only thing better than fixing performance problems quickly, is preventing them altogether. The Precise Platform can store and process months of history (quarter-end / year-end closing) in its performance warehouse, tracking and comparing behavior and seasonal trends over long periods of time. This means problems can be identified and fixed before they actually impact performance.
Performance Management Database
The Precise Platform works by tracking the path of transactions through all tiers of virtual and physical infrastructure and stores both the business context and performance details in a centralized repository, the Precise Management Database (PMDB). The platform then automatically correlates transactions with users, databases, devices, files, and objects being accessed to identify performance problems anywhere within the environment.
From the world’s largest financial institutions to complex health care organizations, customers trust the Precise Platform to perform and scale to millions of transactions on their most critical business systems.
The Precise Platform measures the end-user experience starting from the browser and tracks it through all tiers of virtual and physical infrastructure – application to database to storage. The platform empowers IT to intelligently monitor and optimize performance for custom software and for leading enterprise application, such as SAP, Oracle, PeopleSoft, Siebel, and more.
The dashboard is an easy-to-use tool for visualizing the overall health and status of all monitored systems. It provides support for detailed views of individual application servers, organizations, locales and other entities as well as top-level summary views of multiple systems.
PeopleSoft system operations deteriorate without end-to-end performance management. It is common for systems to serve thousands of processes, batch jobs, users, and transactions. When performance degrades, productivity suffers and it negatively impacts the bottom line. PeopleSoft’s complex multi-tier infrastructure is often managed by pockets of staff with domain-specific knowledge at each tier along the chain of delivery. In many deployments, integration with external applications is common, further increasing complexity. Webmasters, J2EE developers, Tuxedo administrators, DBAs, system administrators, and storage administrators typically each have their own set of performance metrics and monitoring tools they use to determine the quality of service they are delivering. This fragmented approach makes it difficult to identify and tackle the root cause of performance problems. In order to overcome these challenges, IT must have a consolidated view of the transactional data across every tier.
24×7 PeopleSoft APM
The Precise Platform reports directly on PeopleSoft end-user or batch process response times, identifies emerging performance bottlenecks within or across tiers, and provides actionable advice when application performance departs from targets or norms.
Detailed Root Cause Identification
Because of their complex nature, PeopleSoft systems are notoriously difficult to manage. The Precise Platform helps IT drill into PeopleSoft transaction paths to see detailed root cause information. This information helps them solve performance problems quickly, often before end-users or batch processes are impacted.
The Precise Platform proactively monitors PeopleSoft performance by collecting the real-time status of key performance metrics and comparing them to established thresholds set by your organization. When a potential problem is detected it can send notification in the interface or via email and can even take defined corrective actions.
PeopleSoft systems are constantly growing and evolving. By connecting transaction performance with the infrastructure it touches, the Precise Platform makes it easier to align server and storage capacity with the growing needs of the business.
Business Oriented SLAs
Business leaders can set business oriented application SLAs to align performance management with core objectives. This visibility into SLAs and usage patterns enables more efficient budget allocation and tighter matching of system performance to business priorities.
The Precise Platform eliminates monitoring complexity by providing a single solution and a common set of data for all personnel across tiers. This facilitates collaboration among disparate teams and simplifies consulting additional domain experts which in turn drives faster problem isolation and resolution.
Automated Application Management
The Precise Platform automates the manual process of collecting and correlating performance information for business transactions as they pass through complex IT landscapes including third-party applications, databases, and storage. This eliminates the need for invasive, error-prone traces.
Enterprise Resource Planning Applications
Performance issues affecting ERP applications can translate to lost revenue and lost business if not resolved quickly. Many organizations have tools to track performance for ERP applications, yet still find out about slow performance through end-user complaints. The Precise Platform monitors and measures end-user experience from click to storage across SAP, PeopleSoft, and Oracle Applications better than native tools through your technology stack.
The Precise Platform helps application support teams determine whether or not the root cause of poor end-user experience can be found in the application tier or somewhere else in the technology stack. From there, the Precise Platform can give recommendations on how to resolve issues in the fastest manner possible.