Accelerate Business Performance
Precise Application Performance Platform
Companies implement Oracle Applications to increase productivity and help tame complex business processes. The dynamic and customizable nature of Oracle Applications means that one-size doesn’t fit all, and variations in configuration and usage exposes users to performance problems. If unresolved, these problems can erase the benefits gained and potentially cripple critical business processes. Oracle Applications support core business functions such as CRM, ERP, and HR. When these applications perform slowly, critical business transactions such as sales order entry, customer account provisioning, or financial reporting are impacted.
- End-to-end transaction visibility quickly isolates issues anywhere in the stack
- Recommended corrective actions speed time to resolution
- Historical analysis and trending discovers potential issues before they occur
- Database stores contextual details to correlate transactions with business issues
- Scalable performance for mission-critical business processes
- Multi-platform support spans a diverse range of system clients
End-to-End Transaction Visibility
Variations in usage patterns, user demands, platforms, architectures, components, and customizations all play their part in undermining performance. The Precise Platform collects transaction performance information across all key technology tiers including applications,virtualization, server, databases, and storage. This end-to-end view allows IT to have visibility across their entire environment through a single application.
Recommended Corrective Actions
Reduce time to repair issues with the Precise Platform customer problem knowledge base. The knowledge base consists of real customer case data that is constantly updated. By learning from past problems for other customers, the Precise Platform can quickly identify issues, suggest a list of “prime suspects,” recommend corrective actions and even provides answers to “what-if” scenarios to assess the impact before you make a change.
Historical Analysis and Trending
The only thing better than fixing performance problems quickly, is preventing them altogether. The Precise Platform can store and process months of history (quarter-end / year-end closing) in its performance warehouse, tracking and comparing behavior and seasonal trends over long periods of time. This means problems can be identified and fixed before they actually impact performance.
Performance Management Database
The Precise Platform works by tracking the path of transactions through all tiers of virtual and physical infrastructure and stores both the business context and performance details in a centralized repository, the Precise Management Database (PMDB). The platform then automatically correlates transactions with users, databases, devices, files, and objects being accessed to identify performance problems anywhere within the environment.
From the world’s largest financial institutions to complex health care organizations, customers trust the Precise Platform to perform and scale to millions of transactions on their most critical business systems.
The Precise Platform measures the end-user experience starting from the browser and tracks it through all tiers of virtual and physical infrastructure – application to database to storage. The platform empowers IT to intelligently monitor and optimize performance for custom software and for leading enterprise application, such as SAP, Oracle, PeopleSoft, Siebel, and more.
The dashboard is an easy-to-use tool for visualizing the overall health and status of all monitored systems. It provides support for detailed views of individual application servers, organizations, locales and other entities as well as top-level summary views of multiple systems.
Real-Time Performance Management for Oracle Applications
The Precise Platform offers a complete application performance management solution for Oracle Applications, helping customers streamline IT operations, lower IT risk, and ensure project success. The Precise Platform does this by tracking end-user transactions across the URLs, forms, middleware, application servers, databases, and storage devices that they access.
Accelerated Problem Resolution
The Precise Platform collects detailed and actionable diagnostic information at each tier (network, web server, middleware, messaging queue, J2EE or forms server, database, and storage) to pinpoint the root cause and accelerate resolution. Precise breaks down transactions to isolate the bottleneck and determine whether it is inside or outside Oracle Applications. This allows fewer IT resources to resolve performance problems more quickly.
The Precise Platform proactively monitors PeopleSoft performance by collecting the real-time status of key performance metrics and comparing them to established thresholds set by your organization. When a potential problem is detected it can send notification in the interface or via email and can even take defined corrective actions.
Oracle Applications systems are constantly growing and evolving. By connecting transaction performance with the infrastructure it touches, the Precise Platform makes it easier to align server and storage capacity with the growing needs of the business.
Proactive Problem Detection
With the Precise Platform, Oracle Applications performance issues can be detected and corrected before they become a problem. Extensive reporting features make it easy to proactively tune the performance of your Oracle Applications forms and reports. IT organizations can run a set of standard or custom reports to isolate potential problems on any of the application tiers. These reports also provide a way to keep management and customers informed about application performance.
Drill-Down into the J2EE Tier
The Precise Platform also provides detailed information about the Oracle servlets that are running in the JVM. Details about the top consuming Java objects (EJB’s, Servlets, JSP’s) and method-call level time contributions are easy to attribute back to individual transactions to allow IT to assess the scope and impact of slow J2EE performance.
Automated Application Management
The Precise Platform automates the manual process of collecting and correlating performance information for business transactions as they pass through complex IT landscapes including third-party applications, databases, and storage. This eliminates the need for invasive, error-prone traces.
Enterprise Resource Planning Applications
Performance issues affecting ERP applications can translate to lost revenue and lost business if not resolved quickly. Many organizations have tools to track performance for ERP applications, yet still find out about slow performance through end-user complaints. The Precise Platform monitors and measures end-user experience from click to storage across SAP, PeopleSoft, and Oracle Applications better than native tools through your technology stack.
The Precise Platform helps application support teams determine whether or not the root cause of poor end-user experience can be found in the application tier or somewhere else in the technology stack. From there, the Precise Platform can give recommendations on how to resolve issues in the fastest manner possible.